Privacy Policy
Tide Med Spa & Wellness LLC
Effective Date: August 11, 2026
Tide Med Spa & Wellness LLC ("Tide Med Spa," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an online form, schedule an appointment, communicate with us, opt in to text message communications, or otherwise interact with our services.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Mobile telephone number
Date of birth
Contact preferences
Appointment and consultation requests
Information submitted through contact, consultation, registration, or intake forms
Information regarding services or treatments you are interested in
Communications you send to us by email, telephone, text message, website form, or other methods
Payment and transaction-related information
Other information you voluntarily provide
When appropriate, information collected in connection with medical treatment or patient care may constitute Protected Health Information ("PHI") and may be subject to additional protections under applicable healthcare privacy laws.
2. Health and Medical Information
Certain information you provide to Tide Med Spa may relate to your health, medical history, medications, treatment, photographs, treatment plans, or other healthcare information.
Where applicable, Tide Med Spa handles Protected Health Information in accordance with the Health Insurance Portability and Accountability Act ("HIPAA") and other applicable federal and state privacy laws.
Our practices concerning Protected Health Information are described separately in our Notice of Privacy Practices.
This Website Privacy Policy does not replace our Notice of Privacy Practices. If there is a conflict concerning Protected Health Information, our Notice of Privacy Practices and applicable law will govern.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, pixels, and similar technologies.
This information may include:
IP address
Browser type
Device type
Operating system
Approximate geographic location
Referring website
Pages viewed
Date and time of visits
Website interactions
Links or buttons clicked
We may use this information to operate and improve our website, understand website usage, maintain security, troubleshoot technical issues, and measure the effectiveness of our website and advertising.
We do not intentionally disclose Protected Health Information through advertising or analytics technologies in a manner prohibited by applicable law.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, analyze website performance, understand visitor interactions, and support marketing activities.
Third-party technology providers may process limited website usage information on our behalf.
We do not authorize third parties to use Protected Health Information for their own advertising or marketing purposes.
You may be able to disable or control certain cookies through your browser settings or through any cookie preference controls available on our website.
5. How We Use Your Information
We may use information we collect to:
Schedule and manage appointments
Respond to questions and consultation requests
Provide requested services and treatments
Send appointment confirmations and reminders
Communicate regarding services you have requested
Process transactions and payments
Maintain patient and business records
Provide customer support
Improve our website and services
Communicate important account or service information
Send marketing or promotional communications when you have provided the appropriate consent
Measure the effectiveness of our marketing
Maintain the security of our systems
Prevent fraud or misuse
Comply with applicable laws and regulations
Protect the rights, safety, and property of Tide Med Spa, our patients, and others
6. How We Share Information
Tide Med Spa does not sell or rent your personal information.
We may disclose limited personal information to service providers that perform necessary business functions on our behalf, such as appointment scheduling, electronic medical records, payment processing, website hosting, information technology, communications, and other operational services.
These service providers may only receive information reasonably necessary to perform services on our behalf and are expected to protect that information appropriately.
Where required by healthcare privacy laws, Tide Med Spa enters into appropriate agreements with service providers that handle Protected Health Information on our behalf.
We may also disclose information when required by law, legal process, regulatory requirements, or when reasonably necessary to protect Tide Med Spa, our patients, or others.
SMS and Mobile Information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Tide Med Spa does not sell, rent, share, or otherwise disclose mobile telephone numbers, SMS opt-in data, or SMS consent information to third parties or affiliates for their own marketing or promotional purposes.
Information sharing with service providers that support the delivery of our communications is limited to what is necessary to provide those services on behalf of Tide Med Spa. SMS opt-in consent is specific to Tide Med Spa and is not transferred, sold, rented, or provided to another business for that business's marketing purposes.
7. SMS/Text Message Communications
Tide Med Spa may offer both transactional and marketing text message communications.
Participation in our SMS messaging programs is voluntary. Providing a telephone number alone does not constitute consent to receive marketing text messages.
Where applicable, users will be provided with separate optional choices regarding transactional and marketing text communications.
Transactional Messages
If you opt in to transactional SMS communications, Tide Med Spa may send messages related to your account, appointments, orders, or services you have requested.
These messages may include:
Appointment confirmations
Appointment reminders
Scheduling information
Order confirmations
Account notifications
Service-related communications
Message frequency may vary. Message and data rates may apply.
You may reply HELP for assistance or STOP to opt out of SMS communications.
Marketing and Promotional Messages
If you separately opt in to marketing SMS communications, Tide Med Spa may send marketing or promotional messages, including:
Special offers
Promotions
Discounts
Service announcements
Product updates
Events
Other promotional communications
Message frequency may vary. Message and data rates may apply.
You may reply HELP for assistance or STOP to opt out.
Consent to receive marketing text messages is not a condition of purchasing any goods or services from Tide Med Spa.
8. SMS Consent and Opt-Out
You may cancel SMS communications at any time by replying STOP to a message from Tide Med Spa.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After your opt-out request has been processed, you will no longer receive messages through the applicable SMS program unless you subsequently opt in again.
For assistance with SMS communications, reply HELP or contact Tide Med Spa using the contact information listed below.
Wireless carriers are not responsible for delayed or undelivered messages.
Message and data rates may apply. Message frequency may vary. Questions regarding your wireless plan should be directed to your wireless provider.
9. SMS Consent Is Not Shared
Consent provided to Tide Med Spa to receive SMS communications applies only to communications from Tide Med Spa.
SMS consent, mobile telephone numbers, and mobile opt-in information will not be shared with, sold to, rented to, or otherwise provided to third parties or affiliates for marketing or promotional purposes.
This restriction applies regardless of any other provision of this Privacy Policy concerning information sharing.
10. Email Communications
If you provide your email address, we may use it to communicate regarding appointments, inquiries, services, transactions, account matters, and other requested communications.
Where permitted by law and with any consent required, we may also send promotional emails regarding services, promotions, special events, or other Tide Med Spa information.
You may unsubscribe from promotional emails using the unsubscribe instructions contained in the applicable email.
11. Appointment Scheduling and Service Providers
Tide Med Spa may use service providers to assist with functions including:
Appointment scheduling
Patient intake
Electronic medical records
Payment processing
Email delivery
SMS delivery
Website hosting
Website analytics
Customer relationship management
Information technology
Business operations
These providers may process information only as reasonably necessary to perform services for Tide Med Spa.
Mobile telephone numbers, SMS consent, and SMS opt-in information are not provided to these parties for their independent marketing or promotional use.
12. Payment Information
Payments may be processed through third-party payment processors.
Tide Med Spa may receive transaction information such as the payment amount, transaction date, payment status, and other information necessary to maintain appropriate business records.
Payment card information may be collected and processed directly by our payment processor rather than stored directly by Tide Med Spa.
13. Advertising and Marketing
We may use advertising and analytics technologies to understand website usage and evaluate or improve marketing efforts.
Healthcare information is particularly sensitive. Tide Med Spa does not intentionally provide Protected Health Information to advertising platforms for their independent advertising purposes except where expressly authorized and legally permitted.
Mobile telephone numbers and SMS opt-in consent are not shared with advertising platforms, affiliates, lead generators, or other third parties for their own marketing or promotional purposes.
14. Photographs and Treatment Images
Tide Med Spa may take photographs or other images in connection with consultations and treatments.
Clinical photographs maintained as part of a patient's medical record are handled in accordance with applicable healthcare privacy requirements.
Tide Med Spa will not use identifiable patient photographs for public advertising, social media, website marketing, or promotional purposes unless appropriate authorization has been obtained when required by law.
15. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure.
However, no website, electronic communication system, or method of electronic storage can be guaranteed to be completely secure.
We encourage patients not to send highly sensitive medical information through ordinary email, social media direct messages, or general website contact forms unless the communication method has specifically been provided for that purpose.
16. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and patient records, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
Medical records and healthcare information may be retained for the periods required by applicable federal and Florida law.
17. Children's Privacy
Our website is not directed toward children for independent use.
We do not knowingly collect personal information online directly from children in a manner prohibited by applicable law.
When services are provided to a minor where legally permitted, information may be collected from or with the involvement of a parent, guardian, or other authorized representative.
18. Third-Party Websites
Our website may contain links to third-party websites and services.
Tide Med Spa is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage users to review the privacy policies of third-party websites they visit.
19. Your Privacy Choices
Depending on the information involved and applicable law, you may have certain rights regarding your personal information.
You may contact us to:
Update or correct certain contact information
Change communication preferences
Opt out of marketing communications
Ask questions regarding our privacy practices
Additional rights regarding Protected Health Information are described in our Notice of Privacy Practices.
20. HIPAA Privacy Rights
If Tide Med Spa maintains Protected Health Information about you that is subject to HIPAA, you may have rights that include the ability to:
Request access to certain health records
Obtain copies of certain health records
Request corrections or amendments
Request certain restrictions on uses or disclosures
Request confidential communications
Request an accounting of certain disclosures
Obtain a copy of our Notice of Privacy Practices
File a privacy complaint
Please refer to Tide Med Spa's Notice of Privacy Practices for complete information concerning these rights.
21. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.
When changes are made, the effective date displayed at the top of this Privacy Policy will be updated.
We encourage you to review this Privacy Policy periodically.
22. Contact Us
If you have questions regarding this Privacy Policy, our SMS program, or Tide Med Spa's privacy practices, please contact:
Tide Med Spa & Wellness LLC
Clearwater, Florida
Email: Help@tidemedspa.com
Phone: (727) 314-3425