Terms of Service
Tide Med Spa & Wellness LLC
Effective Date: August 11, 2026
Welcome to Tide Med Spa & Wellness LLC ("Tide Med Spa," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of the Tide Med Spa website, online forms, appointment scheduling services, text message communications, and other online services provided by Tide Med Spa.
By accessing or using our website or online services, you acknowledge that you have read and agree to these Terms.
1. Website Use
The Tide Med Spa website is provided for general informational, educational, scheduling, and communication purposes.
You agree to use our website only for lawful purposes and not to:
Attempt to gain unauthorized access to our website or systems
Interfere with the operation or security of the website
Submit false, fraudulent, or misleading information
Use automated systems to improperly access or collect information from the website
Use the website in a manner that violates applicable law or the rights of another person
We reserve the right to restrict or terminate access to our website when reasonably necessary to protect Tide Med Spa, our patients, our systems, or others.
2. Medical Disclaimer
Information provided on the Tide Med Spa website, social media accounts, advertisements, emails, text messages, or other general communications is provided for informational and educational purposes only.
This information is not intended to replace individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.
Accessing our website, submitting a contact form, requesting an appointment, or communicating electronically with Tide Med Spa does not by itself establish a provider-patient relationship.
A provider-patient relationship is established only when appropriate clinical requirements have been completed and Tide Med Spa has agreed to provide medical care.
Individual results from aesthetic and wellness treatments vary. No specific outcome or result is guaranteed.
3. Medical Emergencies
Tide Med Spa's website, email, contact forms, and SMS messaging services should not be used for medical emergencies.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Electronic messages may not be reviewed immediately and should not be relied upon for urgent medical needs.
4. Appointments and Scheduling
Appointments may be scheduled through Tide Med Spa or an authorized scheduling platform.
Submitting an appointment request does not guarantee that the requested date, time, provider, treatment, or service is available. Appointments are subject to confirmation.
You are responsible for providing accurate contact and scheduling information and for notifying Tide Med Spa of changes that may affect your appointment.
Cancellation, rescheduling, deposit, and no-show policies may apply to appointments. Applicable policies will be communicated during scheduling, booking, or patient intake.
5. Eligibility for Services
Certain medical, aesthetic, laser, injectable, wellness, or other services may not be appropriate for every individual.
Treatment eligibility is determined by an appropriately qualified healthcare provider based on factors that may include medical history, medications, allergies, pregnancy status, previous procedures, examination findings, treatment goals, and other clinically relevant information.
Tide Med Spa reserves the right to decline or modify a requested treatment when a provider determines that treatment would be medically inappropriate or outside the scope of services offered.
6. Accuracy of Information
You agree to provide accurate, current, and complete information when scheduling appointments, completing patient forms, communicating with providers, or otherwise using our services.
Information concerning your health, medical history, medications, allergies, previous treatments, pregnancy status, and other relevant medical circumstances may be important to your safety.
Failure to provide accurate or complete information may affect our ability to safely provide services.
7. Payments, Pricing, and Promotions
Prices for services, treatments, products, packages, memberships, promotions, or other offerings may change at any time unless otherwise stated in a written agreement.
Promotional offers may:
Have expiration dates
Apply only to specified services
Be limited to certain patients or appointments
Be subject to availability
Be non-transferable
Be subject to additional terms disclosed with the promotion
Unless expressly stated otherwise, promotions cannot be combined with other offers.
Payment terms, deposits, cancellation fees, refunds, financing arrangements, packages, memberships, and other financial terms may be governed by additional policies presented at the time of purchase or booking.
8. Treatment Results
Aesthetic and medical treatment outcomes vary from person to person.
Photographs, testimonials, examples, before-and-after images, descriptions, or other materials presented on our website or marketing channels illustrate individual experiences and do not guarantee that another patient will achieve the same or similar results.
The potential benefits, risks, alternatives, limitations, and expected outcomes of a medical procedure will be discussed as appropriate during the clinical consent process.
9. Before-and-After Photographs
Clinical photographs may be taken when appropriate for treatment planning, documentation, or maintaining the medical record.
Clinical photographs that constitute Protected Health Information are handled in accordance with applicable privacy requirements.
Tide Med Spa will not use identifiable patient photographs for public marketing, advertising, social media, or other promotional purposes unless appropriate authorization or consent has been obtained as required by applicable law.
10. Electronic Communications
By providing contact information to Tide Med Spa, you authorize us to use that information for communications you have requested or that are reasonably necessary to provide services to you, subject to applicable law and your communication preferences.
Certain electronic communications may include appointment confirmations, scheduling information, account notifications, service-related messages, or other transactional communications.
Marketing communications are subject to separate consent requirements where applicable.
11. SMS Consent
Participation in Tide Med Spa's SMS messaging programs is voluntary.
Providing a mobile telephone number does not by itself constitute consent to receive marketing or promotional text messages.
Where applicable, Tide Med Spa provides separate optional choices to consent to transactional and marketing SMS communications.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
SMS consent applies only to communications from Tide Med Spa.
Mobile telephone numbers, SMS opt-in information, and SMS consent will not be sold, rented, shared, or otherwise provided to third parties or affiliates for their own marketing or promotional purposes.
Please review our Privacy Policy for additional information concerning how we collect, use, and protect personal information.
12. Mobile Terms of Service
Messages related to your account, orders, services, appointment reminders, marketing and promotional messages may be received. Frequency may vary.
You can cancel the SMS service at any time by texting "STOP." After you send "STOP," we will confirm your unsubscribe via SMS. After this, you will no longer receive messages from us. If you would like to opt back in, you may sign up again as you did previously.
If you are experiencing issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly at Help@tidemedspa.com.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.
If you have questions regarding privacy, please review our Privacy Policy here: https://www.tidemedspa.com/privacy-policy.
13. Marketing Communications
If you separately consent to receive marketing or promotional communications from Tide Med Spa, we may communicate with you regarding:
Special offers
Discounts
New services or treatments
Product updates
Events
Promotions
Other Tide Med Spa news
You may withdraw your consent to receive marketing SMS messages at any time by replying STOP.
You may unsubscribe from marketing emails using the unsubscribe instructions provided in the applicable email.
14. Privacy
Your privacy is important to Tide Med Spa.
Our collection, use, protection, and disclosure of personal information is described in our Privacy Policy.
Information that constitutes Protected Health Information may also be subject to our Notice of Privacy Practices and applicable healthcare privacy laws.
Mobile information, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
If there is a conflict between these Terms and our Notice of Privacy Practices concerning Protected Health Information, the Notice of Privacy Practices and applicable law will govern.
15. Third-Party Services and Links
Our website may contain links to or integrate with third-party platforms used for functions such as appointment scheduling, payment processing, patient communications, website functionality, or other services.
Use of a third-party website or platform may also be governed by that provider's terms and privacy practices.
Tide Med Spa is not responsible for the content, security, availability, or independent privacy practices of third-party websites that we do not control.
16. Intellectual Property
Unless otherwise indicated, the content of the Tide Med Spa website, including text, graphics, logos, branding, photographs, videos, design elements, and other original materials, is owned by or licensed to Tide Med Spa and is protected by applicable intellectual property laws.
You may view website content for your personal, non-commercial use.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written authorization from Tide Med Spa or the applicable rights holder.
17. Website Availability
We attempt to maintain accurate and accessible online services but do not guarantee that our website or related online systems will always be available, uninterrupted, secure, or error-free.
Website functionality may occasionally be interrupted because of maintenance, technical issues, third-party services, security measures, or circumstances outside our control.
18. Limitation of Website Liability
To the extent permitted by applicable law, Tide Med Spa is not responsible for damages resulting solely from your use of, or inability to use, our website or general informational website content.
Nothing in these Terms is intended to waive or limit rights or obligations that cannot legally be waived or limited under applicable law.
Nothing in these Terms alters the professional standard of care applicable to medical services actually provided by Tide Med Spa.
19. Changes to These Terms
Tide Med Spa may update these Terms periodically to reflect changes in our services, website, business practices, or legal requirements.
When changes are made, we will update the effective date displayed at the top of this page.
Your continued use of the website following an update is subject to the then-current Terms.
20. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where federal law or another applicable law controls.
21. Contact Information
Questions regarding these Terms of Service may be directed to:
Tide Med Spa & Wellness LLC
Clearwater, Florida
Phone: (727) 314-3425
Email: Help@tidemedspa.com
For SMS assistance, reply HELP to a Tide Med Spa text message or contact us using the information above.